Job Description:

This position is responsible for ensuring customers of imaging services are greeted and assisted in a timely manner and is responsible for providing support services for the Breast Care Center. The incumbent will perform a variety of clerical duties including: arriving patients for their imaging exams, managing patient flow through the department, answering telephones, and other clerical duties ensuring that all needed information is available for radiologists/technologists.

Posting Specifics

Entry Rate: $17.34 + depending on experience

Benefits Eligible: Yes, check them out here

Shift Details: Full-time, 40 hours per week worked on a four 10-hour-shift basis, rotating Saturdays

Job Essentials

Greets incoming patients in a professional manner to assess patient needs and ensures needs are met and customer service expectations exceeded.

Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.

Thoughtfully directs patients on next steps and informs patients about delays and wait times.

Supports administrative function of the clinic in working reports, uploading/sharing images per HIPPA guidelines, ensuring imaging studies are read in a timely manner, communicating with physician offices regarding orders, addressing patient concerns, and performing paperwork.

Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.

Answers telephone inquiries and directs patients/families to appropriate resource.

Effectively uses electronic resources support the Breast Care Center.

Maintains an accurate file system. Creates, retrieves, and updates files where appropriate.

Coordinates the needs of technologists, radiologists, physicians, patients, and staff

Qualifications

Demonstrated experience in an office setting or customer service experience.

Demonstrated experience using word processing and spreadsheets.

Experience working as part of a team including verbal and written communication.

Experience in problem solving and conflict resolution.

Medical Terminology (preferred)

Coding experience (preferred)

Physical Requirements:

Physical Requirements

Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Intermountain Health Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$17.34 - $22.54

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.