Chief Quality Officer (CQO)
Community Health Systems
**Position Overview**
The **Chief Quality Officer (CQO)** is a strategic leader responsible for advancing quality, patient safety, and performance excellence across the hospital. This position ensures compliance with **Joint Commission (TJC)** and regulatory standards, while driving a culture of continuous improvement. The CQO works collaboratively with leadership, clinical teams, and staff to enhance outcomes, optimize operations, and support organizational goals.
**Relocation Assistance is available**
**Key Responsibilities**
+ Lead the development, implementation, and evaluation of the hospital’s **Performance Improvement Plan** .
+ Serve as the primary liaison for all quality-related matters among hospital departments, administration, and medical staff.
+ Chair and guide the **Performance Improvement Committee** ; ensure TJC and accreditation compliance.
+ Oversee and coordinate **Joint Commission survey readiness** , including applications and all correspondence.
+ Facilitate internal education on **regulatory updates** , quality standards, and performance improvement practices.
+ Design and deliver in-service training related to **OSHA, CDC, CMS, and JC** compliance standards.
+ Maintain accurate documentation of all quality and performance activities for internal tracking and regulatory review.
+ Lead the **Joint Commission Task Force** , ensuring ongoing compliance and preparation for accreditation surveys.
+ Support clinical departments in developing and executing quality improvement initiatives.
+ Disseminate best practices, industry standards, and emerging trends from current research and professional publications.
+ Act as a subject matter expert and resource for all departments on **quality, safety, and performance improvement** matters.
**Qualifications**
**Required:**
+ Bachelor’s Degree in Nursing, Healthcare Administration, Public Health, or a related field
+ 5–7 years of direct experience in **quality management** , **nursing** , or **performance improvement**
+ 5–7 years of **progressive leadership** in a healthcare setting
+ Deep understanding of **Joint Commission** , CMS, and Department of Health regulations
**Preferred:**
+ Master’s Degree in Healthcare Quality, Public Health, Nursing, or Healthcare Administration
+ 5–7 years of clinical experience in an **acute care setting**
**Knowledge, Skills, and Abilities**
+ Expertise in **quality improvement methodologies** and **regulatory compliance**
+ Proven leadership skills with the ability to manage multidisciplinary teams
+ Proficiency in **data analysis** , quality metrics, and outcome measurement
+ Strong interpersonal and communication skills; able to influence across departments
+ Familiarity with **learning management systems** , audit tracking, and accreditation systems
**Licenses and Certifications**
+ **Preferred:** Active RN license (Compact or State-Specific Licensure)
+ **Required (Texas Only):** Active and unencumbered Registered Nurse (RN) license
+ CPHQ or similar certification highly desirable
**Compensation Package Includes:**
+ Competitive Salary
+ Medical, Dental, Vision, and Life Insurance
+ Generous PTO & Extended Illness Bank (EIB)
+ 401(k) with Matching Contributions
+ Career Growth & Advancement Opportunities
+ Recognition & Rewards Programs
+ Employee Discounts and More
INDLEAD
To apply, please email laura_peterson2@chs.net (alixandra_dunn1@chs.net)
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.
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