Job Description Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation. Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and
surgeries. Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies. Maintains and updates patient records, ensures quality control, and addresses gaps in care. Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately. Enters charges and codes invoices for billing, ensuring accuracy and timely processing. Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary
materials. Assists in handling physician call schedules, provider reimbursements, and license renewals. Supports clinical staff as needed, including assisting in triage and coordinating patient referrals. Ensures a clean and organized work environment, following infection control and safety protocols.