Job Description:

Facilitates patient and family access to appropriate hospital and community resources.

Join our team at Primary Children’s Hospital Behavioral Health Center at the Taylorsville Campus We are growing!
 

We are currently building a new, 105,000+ square foot Primary Children’s Hospital Behavioral Health Center in Taylorsville, Utah. Serving ages 4-18 with behavioral and mental health diagnoses, we offer outpatient clinics, partial hospitalization programs, intensive outpatient programs, and inpatient care. Together, we can inspire children to live the healthiest lives possible.
 

Posting Specifics Pay Rate: Based on ExperienceShift Details: Full-time (40 hrs/wk).
Monday - Friday (9:00am - 5:30pm) no weekends or holidays Department: Primary Children's Hospital Taylorsville CampusAdditional Details:
This position will be located at the new Primary Children's Hospital Taylorsville campus; however, onboarding/training for the position will occur onsite at Lehi-Miller and Salt Lake Campuses until hospital opening in September 2025.

Previous exposure/experience in a behavioral health/mental health setting is preferred.

Are you a go-getter, someone who sees what needs to be done and does it, self-motivated, flexible, have strong problem-solving skills, entrepreneurial, and has community relationship experience?
Then this position may be for you.
 

Required Qualifications  

3 years of healthcare experience  

Bachelor’s degree 

Bi-lingual preferred, Spanish speaking 

Experience working with parents or families of hospitalized children
 

Essential Functions 

Coordinates with outpatient clinics and inpatient units as part of the Destination Services Team to offer families traveling from out of the area assistance with lodging, transportation, clothing, meal vouchers, and other hospital resources, as needed.  

Establishing and maintaining interpersonal relationships; developing constructive and cooperative working relationships with others and maintaining them over time. 

Maintains program materials including wayfinding information, community resources, travel/hotel information, and area attractions.   

Communicating with people outside the organization, representing the organization to community partners, the public, government, and other external sources to maintain a positive community presence and lasting relationship. This information can be exchanged in person, in writing, or by telephone or e-mail. 

Leads the Family 2 Family Mentorship Program, which includes leading a steering committee of parent volunteers and staff. Additional duties include recruitment, screening, selection, training, and oversight of parent volunteers. Facilitates outreach efforts, hospital-wide presentations, and program reporting. 

 

Skills 

Computer literacy 

Resource management 

Customer service 

Communication 

Accountability 

Work collaboratively 

Public speaking 

Adaptability 

 

Minimum Qualifications 

Customer service experience  

Physical Requirements:

Physical Requirements 

Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. 

Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. 

Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

Primary Childrens at Wasatch Canyons

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$21.98 - $33.48

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.