Geelong, VIC, Australia
46 days ago
IT Infrastructure Specialist - Support Services Global Support Centre

ABOUT US

We‘re a global fashion and lifestyle brand that empowers people to look, feel and be the best version of themselves. Creating everyday products to make everyday experiences better. Celebrating diversity and inclusivity, because we believe self-expression is for everyone. Using our voice and our platform to amplify the things that matter Listening to our community and respond to what they care about. We’re restless — it’s what fuels our fire and sparks our big ideas. We’re optimistic — having an open mind means anything is possible. We’re better together — join our world and let’s do good things together.

ABOUT THE ROLE

We have an exciting opportunity to join our Global IT team as an IT Infrastructure Specialist.

As part of a quick-thinking, solutions-focused Technical Services team, you’ll ensure the groups' servers and underlying storage are fit for purpose and operating securely and efficiently. Your leadership in supporting, operating and maintaining core infrastructure applications across identity, office productivity, and business applications will ensure services are reliable and available 24 x 7.

Through your strong relationship-building skills, you will partner across the broader IT team to understand business requirements, identifying opportunities to improve the server and storage landscape and deliver a platform that is fit for purpose.

In this role, your main duties will involve:
•    Troubleshooting incidents in the server, storage, and infrastructure application landscape whilst ensuring compliance with service level agreements.
•    Delivering IT infrastructure operational support to the broader technology team.
•    Supporting proactive enhancements and implementing IT security protocols.
•    Involvement in IT infrastructure projects, cloud migrations and system upgrades.
•    Mentoring and training extended team to execute processes you develop.

If you’re looking to make an impact in a global retailer, then apply now!

SKILLS & EXPERIENCE

•    Proficient in Azure and AWS cloud platforms, Windows, Office365 and VMware
•    Skilled in managing and troubleshooting Windows Server environments
•    In depth experience in Active Directory, Group Policy, SCCM and Wintel
•    Knowledgeable in Enterprise Storage and Backup solutions, tools and technologies
•    Physical Infrastructure and 3rd Party Data Centre Management
•    Familiar with Enterprise networking
•    Clear communication skills with ability to liaise with key stakeholders

OUR CULTURE

To describe COTTON:ON in six words is easy; optimistic, passionate, real, energetic, collaborative and, most importantly, ethical.  

Our team members are a passionate group of people, committed to making a real difference in people’s lives through our philanthropic arm, the Cotton On Foundation.  It is our shared belief that we can make a difference to lives of everyone we touch, from our backyard to the world.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:

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