Position Profile

The Field Representative II provides support to the customer’s Digital Technology (DT) department by receiving, processing, counting, and delivering computer equipment.

Job Duties and Responsibilities

Project and deskside support activities should be scheduled jointly with key stakeholders and in collaboration. Duties may include:

Receiving computer equipment and peripherals, which may involve handling multiple pallets at a time. Processing received equipment and relocating it to designated storage areas. Performing inventory checks multiple times per week. Driving a small box truck twice a week to complete off-site deliveries. Performing other duties as assigned.

Qualifications

Education, Experience, and Certifications:

High School Diploma or equivalent. Basic knowledge of: PCs and laptops Handheld tablets and smartphones (Apple, Android, Windows) Windows 10 Microsoft 365

Knowledge, Skills, and Abilities

Proficiency with Windows 10. Familiarity with Microsoft Office 365. Ability to coordinate with cross-functional teams. Strong attention to detail and organizational skills.

Working Conditions, Mental and Physical Demands

Primarily an office and warehouse environment with adequate lighting, ventilation, and normal temperature and noise levels. Physically demanding role requiring lifting and moving packages up to 50 lbs. Involves driving a small box truck and using manual pallet jacks. Moderate dexterity required—regular use of basic tools (calculator, keyboard, hand tools) and strong eye-hand coordination.

Note:
The above statements describe the general nature and level of work performed in this role. They are not intended to be an exhaustive list of all responsibilities, skills, or working conditions.