Job Description

Job Summary 

The Manager, Emergency Department oversees daily operations, nursing care delivery, and staff management within the Free Standing Emergency Department. This role focuses on fostering a culture of excellence in patient care, quality outcomes, and employee engagement. The Manager collaborates with leadership and interdisciplinary teams to ensure operational efficiency, compliance with regulatory standards, and the achievement of organizational goals in quality, safety, growth, and financial performance. 

Essential Functions

Supervises, coordinates, and evaluates nursing care provided in the Emergency Department, ensuring compliance with established clinical standards and protocols. Utilizes evidence-based practices and performance improvement methodologies to guide clinical decision-making and improve care outcomes. Engages employees in identifying and implementing risk mitigation strategies and quality improvement opportunities to enhance safety and performance. Analyzes data and metrics to identify trends, develop action plans, and implement ongoing improvements to patient satisfaction and department performance. Oversees the rollout of tactical action plans, individual goals, and accountability measures to achieve departmental and organizational objectives. Collaborates with other departments and stakeholders to communicate effectively, resolve issues, and plan new programs and initiatives. Develops a culture that prioritizes employee engagement and retention, aligning management practices with company values, sound management principles, and applicable laws. Monitors and evaluates the department's operational performance, participating in quality improvement initiatives and activities. Manages daily operations, including resource allocation, staffing, and scheduling, ensuring accountability for achieving targeted growth, budget, and financial goals. Performs patient case reviews, resolves patient concerns, and ensures the delivery of high-quality, patient-centered care. Develops, reviews, and updates departmental policies, procedures, and practice standards in alignment with regulatory requirements and organizational priorities. Promotes a safe work environment and monitors compliance with infection prevention and safety protocols. Mentors and develops nursing staff through education, training, and professional development initiatives to enhance team performance and career growth. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Associate Degree in Nursing required Bachelor's Degree in Nursing, Healthcare Administration, or a related field preferred 3-5 years of clinical nursing experience in emergency care required 1-2 years of management experience preferred

Knowledge, Skills and Abilities

Strong clinical knowledge of emergency care standards, workflows, and regulatory requirements. Proven leadership and team-building skills to foster collaboration and employee engagement. Ability to use data analysis and performance metrics to guide decision-making and improve outcomes. Effective communication and interpersonal skills to work with diverse teams, patients, and stakeholders. Knowledge of budget management, financial planning, and resource allocation. Expertise in quality improvement and risk mitigation practices. Familiarity with regulatory and accreditation standards applicable to emergency services.

Licenses and Certifications

RN - Registered Nurse - State Licensure and/or Compact State Licensure required BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required PALS - Pediatric Advanced Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required CEN - Certified Emergency Room Nurse preferred or ENPC - Emergency Nursing Pediatric Certification preferred

Benefits

Crestwood Medical Center offers an excellent total compensation package, including competitive salary, a comprehensive benefit package, and growth opportunities. Your benefits include 401(k), PTO, medical, dental, flex spending, life, disability, tuition reimbursement, and student loan repayment program up to $20,000.

 

INDLEAD
To apply, please email caylee_delgado1@chs.net