Mgr I Clinics Foothills Family Medicine
Community Health Systems
**Job Summary**
The Manager I, Clinics is responsible for overseeing the daily operations of a clinic or group of clinics, ensuring efficient delivery of patient care, and managing clinic staff. This role involves coordinating healthcare services, optimizing clinic workflows, managing budgets, ensuring compliance with healthcare regulations, and providing
leadership to a team of healthcare professionals. The Manager I, Clinics works closely with other healthcare managers and directors to achieve organizational goals and improve patient outcomes.
**Essential Functions**
+ Oversees, monitors, and evaluates daily operations of the clinic to ensure aproductive and efficient work environment.
+ Oversees the collection of and assessment of data regarding patient servicesand outcomes.
+ Maintains quality improvement processes including policies, procedures andfeedback mechanisms and assures the provision of effective and efficient clinicalservices.
+ Assists in the coordination and maintenance of clinic equipment, supplies, etc.
+ Supports the implementation of all clinic schedules as well as oversees that allstaff have access to the clinic schedules as appropriate.
+ Assists in determining course of action from a medical staffing perspective whenclinic changes occur.
+ Identifies the qualifications and competencies needed for clinic staff.
+ Hires, trains, supervises, and evaluates clinical and administrative staff, includingphysicians, nurses, medical assistants, and support personnel.
+ Oversees the coordination of volunteers within the clinic system.
+ Manages the recruitment, selection, training, and assignment of staff duties.
+ Establishes performance standards, evaluates staff performance, andrecommends or takes appropriate personnel actions, including hiring,termination, promotion, demotion, and disciplinary measures.
+ Participates in and supervises quarterly evaluations of resident physicians andother clinical staff.
+ Monitors and oversees the operation of the clinic patient advisory committee.
+ Maintains appropriate documentation for licensure, board certification, andcredentialing of staff and clinicians.
+ Works closely with residency and institutional leadership to prepare and maintainan annual budget.
+ Works closely with residency and institutional leadership to prepare and maintainreports required for residency accreditation.
+ Meets weekly with residency faculty and clinic physician lead to discussoperational and/or personnel issues and opportunities.
+ Manages and analyzes accounts receivable and accounts payable, ensuring thatinvoices are promptly prepared for payment.
+ Handles inquiries, researches problems, provides solutions, and incorporatesquality improvement data and/or patient satisfaction data into clinic goals.
+ Contributes to the development of clinic goals, policies, and procedures.
+ Assists in the development of in-service programs for members of staff.
+ Implements guidelines and enforces clinic policies and procedures. EnsuresHIPAA compliance standards for all medical records.
+ Orders and monitors inventories for staff and medical supplies. Ensures accuracyin payments, billing, and vendor contracts.
+ Responsible for patient care, physician billing, credentialing, and all otheroperational activities that relate to the daily operations of the clinic.
+ Participates in department and institutional committees.
+ Attends local, state, and national conferences, as appropriate.
+ Performs other duties as assigned.
+ Complies with all policies and standards.
**Qualifications**
+ Bachelor's Degree in Business Management, Healthcare Administration, Public Health, or a closely related field preferred
+ 3-6 years of experience in healthcare management or clinic operations required
+ 1-2 years of clinic management or supervisory experience preferred
**Knowledge, Skills and Abilities**
+ Demonstrated skills in administrative performance, including expertise inwritten/oral communication, documentation requirements, and servicecoordination.
+ Strong knowledge of clinic operations, healthcare regulations, and patient careprotocols.
+ Experience with fiscal management, including budgeting and cost control in ahealthcare setting.
+ Proficiency in the use of Electronic Health Records (EHR) systems, schedulingsoftware, and Microsoft Office Suite.
+ Excellent leadership, communication, and interpersonal skills.
+ Ability to manage multiple tasks and prioritize effectively in a fast-pacedenvironment.
+ Knowledge of HIPAA regulations and healthcare compliance standards.
+ Interpersonal skills necessary in order to effectively interact and promoteexceptional service to our patients, families, physicians, fellow employees, andvolunteers by displaying attitudes and behaviors that reflect compassion, respect,and dignity to everyone we serve.
**Physical/Mental Demands**
+ Work requires the ability to lift objects weighing up to 20 pounds
+ Work requires ability to carry objects weighing up to 20 pounds.
+ Work requires ability to sit +/- 90% of the time.
+ Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others.
+ Work requires proofreading and checking documents for accuracy.
+ Work requires ability to use a keyboard and visualize a computer monitor to enter and transform words or data.
+ OSHA personal exposure risk category I & II
+ Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting
**Licenses and Certifications**
+ MGMA Membership and/or ACMPE Certification preferred
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.
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