Job Description

Job Summary 

The Manager, Medical/Surgical oversees the daily operations of the Med/Surg unit, ensuring high-quality patient care, staff engagement, and operational efficiency. This role is responsible for supervising nursing care delivery, implementing quality improvement initiatives, and driving departmental performance in alignment with organizational goals. The Manager fosters a collaborative environment, promotes professional development, and ensures compliance with regulatory standards to achieve exceptional patient outcomes and staff satisfaction. 

Essential Functions

Supervises and evaluates nursing care delivery, ensuring adherence to evidence-based practices and organizational standards. Leads quality improvement initiatives, leveraging data to identify opportunities and implement changes that enhance patient safety and satisfaction. Develops and implements tactical action plans to achieve departmental and organizational goals, ensuring accountability and measurable results. Facilitates interdisciplinary collaboration to resolve issues, optimize workflows, and support the development of new programs or services. Monitors departmental performance metrics, including patient outcomes, employee engagement, and financial targets, implementing corrective actions as needed. Oversees staff recruitment, training, and professional development to build a skilled and committed nursing team. Ensures compliance with hospital policies, regulatory requirements, and accreditation standards, developing and updating departmental policies as needed. Manages daily operations, including resource allocation, scheduling, and budgeting, to ensure efficient and effective service delivery. Performs case reviews, addresses patient concerns, and resolves escalated issues to maintain high levels of patient satisfaction. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Associate Degree in Nursing required Bachelor's Degree in Nursing preferred 3-5 years of acute care nursing experience required 1-3 years of leadership or management experience in a Med/Surg or acute care setting preferred

Knowledge, Skills and Abilities

Strong knowledge of medical/surgical nursing practices, regulatory standards, and quality improvement methodologies. Leadership and team-building skills to foster a collaborative and high-performing work environment. Analytical skills to evaluate performance metrics, identify trends, and implement data-driven solutions. Effective communication and interpersonal skills for engaging with staff, patients, and interdisciplinary teams. Financial management acumen to oversee budgets and ensure alignment with organizational objectives.

Licenses and Certifications

RN - Registered Nurse - State Licensure and/or Compact State Licensure required BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required