Office Clerk

The Office Clerk is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning production and finish work, operation of a mail and courier centre, maintaining billing logs and reports. The position supports the region's Managed Services during implementation, fills in for absences and vacations throughout the Ricoh Managed Services locations. Responsible for supporting operational objectives at all existing customer sites within a geographic territory.

Responsibilities:

�·         Maintains accurate, complete and up-to-date Site Procedure Guides, forms and logs;

�·         Collects data for the completion of the monthly management report as directed by the Site Manager/Supervisor;

�·         Orders paper, toner and other office supplies;

�·         Assist Site Manager or Supervisor in offering suggestions for improvement to new or existing process and procedures;

�·         Assist in the training of new and existing employees;

�·         Must be able to report to and work at various Managed Services client locations within a geographic territory based on business needs and as scheduled;

�·         Other duties as assigned by manager.

In the absence of onsite personal, may perform any of, but is not limited to the following duties

RECEPTION & GUEST MANAGEMENT:

• Greet and assist visitors with a professional and welcoming demeanor.
• Manage visitor check-ins, issue badges, and ensure compliance with security protocols.
• Answer and direct phone calls and emails in a timely and professional manner.
• Provide concierge-style support for guests, including local recommendations and special
requests.

• Coordinate vendor services, including office maintenance, catering, and equipment
support.
• Submit and track maintenance and facility service requests.

• Set up and organize conference rooms, including arranging seating, preparing co