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Job Description SummaryThe Clinic Manager is responsible for overseeing the daily operations of medical clinics. This position provides administrative and clinical support, and oversees the hiring and training of staff members, liaise with patients and healthcare professionals, and help coordinate patient care. They also work with the Director to ensure that the clinic are adhering to standardized policies and meeting compliance and quality expectations.
Job Description

Essential Functions

Monitor, develop, coach and mentor staff to achieve quality patient care outcomesCover competencies for clinical staffAssist in establishing and implementing departmental goals, objectives, processes and policies that pertain to clinical and front office areasResponsible for establishing standard daily work for all staffResponsible for covering clinical and clerical positions as allowed by scope and supporting patient throughput when personnel are out for any reason.Effectively communicate with physicians, staff and patients in a professional and respectful mannerPrepare staffing models and work schedules for staffAssist with ensuring staff accuracy with quality and compliant clinical documentationPerform annual performance reviews and maintain progressive discipline for all staffReview and approve time for all staff each pay periodInterview and select staff for open positionsBased on clinic location, coordinate and oversee all front office and/or clinic operationsMaintain a positive working relationship with all staffAssist in ensuring that medical charts are prepared for potential auditAssist Director in managing departmental budgetsPerforms other duties as requested by primary manager that do not compromise moral code of conduct or protocols set in place for patient or employee safety.Supervised PositionsBased on clinic location, may include Clinical, Ancillary and Clerical Staff

Qualifications

Minimum Experience RequiredOne (1) year of supervisory experience in practice managementOr, demonstrated ability of complex problem solving, critical thinking, analytical reasoning, and strong decision making that reflect both knowledge of facts and sound clinical judgment according to established standards of nursing practice.Minimum Experience PreferredTwo to three (2-3) years practice management experienceMinimum Education RequiredCurrent Registered Nurse (RN) in state of AlabamaMinimum Education PreferredBachelor’s degree or;Completion of an undergraduate degree;Working knowledge of revenue cycle to include medical terminology, ICD-10, CPT and coding

Required Skills/Abilities

Maintain RN licensure in the state of AlabamaAbility to quickly adapt to changing circumstances in fast-paced environment.Demonstrates appropriate utilization of the skills of the Registered Nurse as approved by the Alabama Board of NursingActively accepts, understands, and practices appropriate standards of nursing practice.Time management skills.Successful completion of all competencies and the monitoring of staff competenciesExcellent verbal and written communication skillsDemonstrates ability to communicate and organize concepts, ideas, verbally and in writing, with precise word usage, clear meaning, good presentation, vocabulary, grammar and correct spelling.Encourages and promotes positive behaviors in coworkers.Demonstrates ability to work with patients, families, visitors, and co-workers regardless of race, gender, disease process, life-style, religious or cultural beliefsRespect and caring demonstrated in words, action, and body language to all patients and clinic staff.Recognizes and employs team efforts to achieve departmental/organizational goals.Makes decisions that reflect both knowledge of facts and sound clinical judgment according to established standards of nursing practice. Ability to step in to assist physician with procedures in the care of patients, if needed.Assists with compliance of all SEH requirements such as vaccinations, CBL’s, Surveys.Strong decision making and problem solving skillsAbility to establish and maintain effective working relationships with clinic staff, interdepartmental staff and physiciansStrong technical/computer skillsDemonstrates appropriate delegation and coordination of tasks and duties in the operations of physician clinic, using appropriate organizational/priority setting skillsDemonstrates commitment to organizations five (5) priorities and Six Ground RulesPerson in this position is required to understand, agree upon and follow our Six Ground Rules:No excuses.We are a team.Bring up your ideas.Poor performance will be addressed.'That's not my job' is not acceptableManage Up.
ShiftDayShift Details
FTE1
TypeRegular
Join one of Forbes 500 best mid-sized employers in America.Equal Employment EmployerSoutheast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.