▶ Who we are

With more than 13,000 stores in the U.S. and 84,500 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.

Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day. Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience – and we need your help.

▶ About This Opportunity

Overview:

The Senior Digital Product Manager is responsible for elevating and modernizing 7-Eleven’s customer, store and franchisee facing experiences.  As a Senior Product Manager, you'll lead a team of Product Managers to develop new experiences that will not only transform the business but will shape our digital future. You will define product strategy, develop, launch, and enhance products and services that drive our business forward. You’ll work closely with our software teams to define product requirements and coordinate resources from key stakeholders. You'll also be responsible for identifying and tracking KPIs as you build these amazing experiences. The ideal candidate is a highly organized individual with a passion for user experience and professional experience building impactful and meaningful customer experiences.

Responsibilities:

40% Strategy & Planning

Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver valueTranslates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partnersIdentifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learningsManages and grooms the product backlog; makes future decisions based on the value that will be deliveredMonitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in classEnsures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction

40% Delivery & Execution

Works with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testingCreates, prioritizes and accepts user stories; incorporate them into release planningMakes product decisions that drive value on a daily basisIdentifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancementsLeads and mentors the team in standups, iteration planning sessions, product demos, and retrospectives.Condenses complex technical concepts into non-technical language for stakeholders

20% Team & Stakeholder

Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impedimentsActs as a proponent of modern agile development practicesAdvocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needsWorks with the product team to continuously assess progress, disseminate lessons learned, and understand next stepsManages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experienceGuides more junior team members in strategy, alignment, analysis and execution tasksParticipates in and contributes to learning activities around modern agile design and development core practices (communities of practice)Participates in talent acquisition, development and retention activities in support of team

Basic Qualifications:

Bachelors Degree5+ years of experience in digital/agile product management, including at least 2 years in a leadership role managing product teamsProven experience in translating customer needs into product features and user interface design, with proficiency in tools such as JIRA, Confluence, wireframing and analytics software.Significant experience working with design and engineering - managed full stack teams.

Preferred Qualifications:

Bachelors Degree in Computer Science or EngineeringMBA or Masters degreeExperience in retail or e-commerce, particularly in launching customer experiences

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.